Shipping and Delivery

We provide local and worldwide shipping services. Read our Domestic & International Shipping Policy below for more information!

Domestic Deliveries

We use Ninja Express ( https://www.ninjaxpress.co/id )  and JNE Express (https://www.jne.co.id/en/home), for shipping to all cities in Indonesia. We also use Instant Delivery such as GoSend ( https://www.gojek.com/en-id/gosend ) and GrabExpress (https://express.grab.com/en) for safe and fast shipping within the Jakarta Area.

Ninja Express offers Reliable and Fast Delivery Services, including Land and Sea Cargo. Below are the estimated delivery times and types of services available through Ninja Express.

Ninja Express Service Types

  • Regular Service
  • One Day Delivery
  • Land & Sea Cargo

Ninja Express Estimated Delivery Times

  • Jabodetabek & Bandung: 1-3 Working Days
  • Jawa, Bali, & NTT: 3-6 Working Days
  • Sumatra, Kalimantan, & Sulawesi: 3-7 Working Days
  • Papua: 3-12 Working Days

JNE Express offers Regular, Fast Service, and Trucking. Below you can find the estimated delivery time and type of service from JNE Express.

JNE Express Service Types

  • REG (Regular)
  • YES (Yakin Esok Sampai)
  • JTR (JNE Trucking)

JNE Express Estimated Delivery Times

  • Jabodetabek & Bandung: 1-3 Working Days
  • Jawa, Bali, & NTT: 3-6 Working Days
  • Sumatra, Kalimantan, & Sulawesi: 3-7 Working Days
  • Papua: 3-12 Working Days

GoSend or Grab Express is a safe, fast, and convenient courier service with live GPS tracking that helps you to send items within Jakarta Area only. Below you can find the estimated delivery time and type of service from Gojek or GrabExpress.

GoSend or Grab Express Service Types
Instant Delivery: Your on-demand solution for deliveries needed within 2 hours. Maximum weight 15kg.
Same Day Delivery: A more affordable alternative for deliveries made within 6 hours. Maximum weight 15kg.

GoSend or Grab Express Estimated Delivery Times
INSTANT DELIVERY [JAKARTA AREA ONLY]: Every Monday to Saturday for purchases made before 3 PM
SAME DAY DELIVERY [JAKARTA AREA ONLY]: Every Monday to Saturday for purchases made before 12 PM

International Deliveries

We ship worldwide! We use Rayspeed ( https://rayspeed.com ) for all overseas shipping. Below you can find the estimated delivery time.

Rayspeed Estimated Delivery Times

  • South East Asia: 1-3 Working Days
  • Japan, Korea, South Asia: 2-3 Working Days
  • USA, Canada: 2-3 Working Days
  • Europe: 2-4 Working Days
  • Middle East: 3-4 Working Days

Please note that shipping may take longer for remote postal codes or rural areas.